FAQs about the AI Crew

Answers about the AI Crew.

Everything shop and website owners ask us before the demo: tasks, security, data, costs, contract and speed. The same answers as on the home page, collected here and searchable.

Questions about Eywora Search, the AI product search? Go to the Search FAQ →

01

The basics

8 answers

What is the Eywora AI Crew?

The Eywora AI Crew is an AI development team of 16 AI agents for existing shops and websites. It develops new features, installs updates, fixes bugs and writes copy, all on a copy of your site. Only what you approve goes live. It is run by signundsinn GmbH from Munich.

What is an AI development team?

An AI development team consists of specialised AI agents that take on web development tasks: building new features, installing updates, fixing bugs and writing copy. The Eywora AI Crew has 16 agents. An AI Team Lead assigns your job, and the signundsinn team stands behind it as a safety net.

How does the Eywora AI Crew work, step by step?

In four steps: you describe what you need and see a rough cost estimate. The agents implement it on a copy of your site and test automatically. You review the result and approve it. Approved changes go live on Tuesdays and Thursdays by default.

Do I need programming knowledge to use the AI Crew?

No. You describe in plain words what your shop or website should be able to do. The Crew builds it, you review the result and approve it.

Who is the AI Crew for?

For owners of existing shops and websites who want to develop their site further and keep it up to date themselves, without programming knowledge and without having to commission every change individually.

Can I use the AI Crew to build a new shop or website?

The AI Crew is designed for existing shops and websites. It extends them with new features, keeps them up to date and fixes bugs. Building a site from scratch isn't part of it. signundsinn will be happy to advise you on that.

Which shop systems and CMSs does the AI Crew work with?

For every shop system and every website, whether Shopware, WordPress, TYPO3 or one of over 100 other systems. You don't have to switch or rebuild anything.

Who is behind the Eywora AI Crew?

The Eywora AI Crew is run by signundsinn GmbH, an e-commerce agency from Munich that has been developing shops and websites since 2009. The signundsinn team orchestrates the agents and is your safety net.

02

Tasks and results

8 answers

What exactly can the AI Crew do?

New features, bug fixes, system and plugin updates, plus copy and landing pages. Examples include checkout adjustments, new product filters or customer-group prices. Before every task, you see a rough cost estimate.

Can the AI Crew carry out Shopware updates and plugin updates?

Yes. System, plugin and extension updates run on a copy first and are tested automatically. Only when you're happy and approve does the update go live. There's a backup before every deployment.

Can the AI Crew fix bugs in my shop or website?

Yes. The Crew analyses the bug, fixes it on the copy and tests the solution automatically. You see the result before it goes live.

Can the AI Crew write product descriptions, SEO copy and translations?

Yes. A content writer agent writes product descriptions, SEO and meta copy, page and landing page copy, and blog posts. A translation agent translates content into other languages.

Can the AI Crew create landing pages and banners?

Yes. The Crew can also create landing pages and banners for your existing site, together with matching copy.

What can't the AI Crew do?

It doesn't build shops or websites from scratch, and it doesn't switch systems. For very large version jumps, such as moving to a new major version, we'll assess together whether a separate project makes more sense. signundsinn can handle that for a fixed price on request. Whether anything goes live is always your decision.

What's the difference between the AI Crew and ChatGPT or other AI assistants?

General AI assistants like ChatGPT answer questions and write code that you have to integrate and test yourself. The AI Crew works as a team of 16 agents directly on a copy of your site, tests automatically and deploys to live after your approval, with backups, version control and the signundsinn team in the background.

Does the AI Crew replace my agency or my developers?

It takes over ongoing development, updates and bug fixes. For larger projects, a rebuild or a system switch, people remain important. signundsinn is there for you as a safety net and sparring partner.

03

Security and data

6 answers

Can the AI Crew damage my live system?

The Crew never works on your live system, always on a copy. Only what you approve goes live. There's a backup before every deployment, and if something isn't right after all, our team rolls back the change. Two rollbacks per month are included.

How does approving changes work?

You see the result in a preview of the copy and can approve it or give feedback. Nothing goes live without your approval.

What happens if something's wrong after go-live?

Our team rolls back the change. Two rollbacks per month are included in the price. If you have questions, we respond within 4 hours max. (Mon–Fri, 8 am–5 pm CET), or within 1 hour with the Premium package.

Where are the servers and what data is processed?

Our servers are located in Germany. In the copy, the Crew works only with anonymised data. The details are set out in our terms and conditions.

What happens to my customer data while the AI is working?

Your customer data is protected: in the copy, the Crew works exclusively with anonymised data, on servers in Germany. Details are set out in our terms and conditions.

Are changes traceable, and can I use my own Git?

Yes. signundsinn provides a version control system in which every change is documented. If you use your own Git, we'll connect it.

04

Costs and contract

7 answers

What does the Eywora AI Crew cost?

You pay a fixed monthly flat fee per shop or website, with no set-up fee. AI usage is added based on consumption, at cost. You'll get your personal quote in the demo.

What's included in the flat fee?

All 16 AI agents, the servers, the copy of your site, version control and rollbacks (two per month). AI usage isn't included; it's billed by consumption.

What does AI usage cost?

You pay the at-cost price with no mark-up, based on usage. For each task, the crew automatically picks the model with the best value for money. You see a rough cost estimate in advance and, if you wish, we set a monthly limit.

How long does the contract run, and how do I cancel?

The term is 12 months, with no setup fee. You cancel by giving 1 month's notice before the end of the term.

What does the Premium package offer?

The Premium package cuts our team's response time from 4 hours to 1 hour (Mon–Fri, 8 am–5 pm CET). It is optional.

Do you offer training or additional services?

Yes. On request, we offer additional services, including training, at a fixed price agreed in advance.

What do founding customers get?

The first 50 customers receive a permanent price guarantee on their monthly flat fee and the Premium package with a 1-hour response time included for the first 3 months. After that, the Premium package is optional.

05

Speed and getting started

3 answers

How quickly is a change ready?

What you describe in the morning is ready for testing the same day. Exactly how long a task takes depends on its scope.

When does an approved change go live?

By default on Tuesdays and Thursdays. We are happy to discuss daily releases with you when you start.

How do I get started with Eywora AI Crew?

You book a free 20-minute live demo. Using an example, we show you how the crew completes a task, with no obligation and no preparation needed.

Question not covered?

We answer it in the demo.

20 minutes, free, using your shop or website as the example. Or write to us directly, we reply personally.

Demo

See how an idea becomes a result.

In 20 minutes, we show you live, using an example, how your crew completes a task. Free, no obligation and no preparation needed.

  • 20 minutes
  • Live, with an example
  • Free, no obligation
Or directly by email or phone:

LEOTell me your idea. I'll show you live how the crew turns it into a plan.Bring your idea →

Leo, AI Team Lead

MIKEDon't worry: nothing happens to your live shop during the demo.Book your slot →

Mike, Security and Data Protection

QUINNAnd I'll show you how every change is tested before you see it.Watch live →

Quinn, AI QA Tester
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