Module · AI Assistant

Advice that
knows your range.

The AI Assistant lives as a chat tab inside the search widget. Customers describe what they need in their own words. The assistant turns that into a search query, and your search returns the products. Nothing is invented.

Start your trial → Get in touch
A question in matching products out Your catalog only no invented articles Never down falls back to normal search
AI Assistant · Live In the search widget
What the AI Assistant does From a search box to a sales conversation

Customers ask. Your catalog answers.

Not every customer knows the right product name. The AI Assistant takes the question exactly as it is asked and finds the answer among the products you actually carry.

01

A chat tab in the search widget

No new page, no second tool. The assistant appears as an extra tab next to the filters in the widget you already run, with its own name, its own greeting and up to three starter questions.

02

Answers only from your catalog

The AI never picks products itself. It writes a search query and your search returns the hits. What is not in the index cannot be recommended.

03

Filters that really exist

Proposed filters are checked against the index. Brands, categories and properties your catalog does not carry are dropped instead of producing an empty result page.

04

Follow-ups, not restarts

“Is there a cheaper one?” keeps every earlier constraint. The conversation refines the result step by step instead of starting over with each message.

05

Your customers’ language

The language of the question is detected automatically. The reply comes in the language of the index, or in the language you choose.

06

It never fails hard

If the AI is slow, unavailable or the credit balance is used up, the customer simply sees the normal search results. The search box keeps working in every case.

How it works From question to recommendation

Four steps. None of them invents a product.

1

Understand

The customer’s question is turned into search terms and matching filters, including everything still in force from the earlier messages.

2

Verify

The proposed filters are reconciled with your index. Only values your catalog really carries survive.

3

Search

Your Eywora search runs the query, with your weightings, synonyms and rules. On zero hits the constraints are relaxed step by step.

4

Answer

From the products found, the AI picks the best matches and explains in one sentence why. Plus up to three follow-up questions to click.

From practice Typical customer questions

What your customers really ask.

Customer questionWhat do I need to fix a dripping tap?
→
What the assistant makes of itSeal kit, cartridge and the right wrench from your rangeOne need, three articles. The customer never has to know a product name.
Customer questionSomething similar, but cheaper
→
What the assistant makes of itThe same search with a tighter price range, every other constraint keptThe follow-up refines the result instead of resetting it.
Customer questionHaben Sie das auch in Edelstahl?
→
What the assistant makes of itAn answer in German, filtered on the A2/A4 material values from your propertiesLanguage detected automatically, filter value taken from the real catalog.
Customer questionDoes this adapter fit my compressor?
→
What the assistant makes of itA question back about the connection size, then the adapters that fitThe assistant does not guess. It asks for what it is missing.
See the AI Assistant live

Let your customers
simply ask.

A 30-minute demo on a real customer shop. Bring your typical customer questions and we will put them to the assistant live.

Book a demo → Get in touch
Free for 14 days. No credit card required.